Indonesian Credit Union Launches ‘Super App’ to Meet Digital Services’ Demand
2025-02-27Credit Union (CU) Sauan Sibarrung in January highlighted its Expo 2025 by launching the CU SuperApp, an innovative digital platform that addresses the growing demand for modern financial services and aligns with the latest payment trends in Indonesia.
CU SuperApp offers a range of advanced features, including:
- secure multifunctional logins with biometric authentication.
- seamless transfers between credit unions and banks.
- QR code support for digital transactions, e-commerce shopping, financial agent and merchant capabilities.
- the integration of various financial services into a single platform.
These features enable the credit union to stay in line with Indonesia's evolving payment trends and strengthen its digital payment infrastructure.
“With this SuperApp, we are adapting more closely to technological advancements and meeting our members' needs in the digital payment system. This also shows that cooperatives are evolving to keep pace with current technologies, becoming modern cooperatives that serve micro communities,” said Fr. Dr. Fredy Rante Taruk, Head of the IT Development Team at PUSKOKPCUINA, Indonesia’s national credit union federation.
The app, available on the Play Store, has received praise from both members and international delegates who visited CU Sauan Sibarrung from the Phlilippines and Bangladesh.
The CU SuperApp is just the latest example of how Indonesian credit unions are ramping up their digital service offerings. PUSKOPCUINA won a World Council of Credit Unions' (WOCCU) 2024 Digital Growth Award for its development of ESCETE, which encompasses a cloud-based core banking solution, personalized mobile banking for individual members and an innovative e-commerce platform where SME members can market and sell their products.
Nominations for the WOCCU's 2025 Digital Growth Award are being accepted until March 7, 2025.
This article originally appeared on the website of the Asian Confederation of Credit Unions', WOCCU's Associate Member in Asia.