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Date of Publication: April 22nd, 2024 

Published By: World Council of Credit Unions, Inc. 

Deadline to Submit Questions:  April 30th, 2024, 5:00 P.M, Eastern Standard Time (EST) 

Submit Questions to
: consult@woccu.org 

Deadline to Submit Proposals: May 7th, 2024, 5:00 P.M, Eastern Standard Time (EST)

Submit Proposals to: consult@woccu.org 
 

Background 

World Council of Credit Unions is a membership association as well as an international development organization that works to advance financial inclusion through the credit union and cooperative model. We have country field offices where we are directly implementing projects with fintechs, credit unions and other ecosystem partners.  Our global credit union network is made up of 80,000 institutions serving over 400 million members in more than 100 countries.  

Location 

Guatemala, Kenya and Senegal, with additional global scope as applicable. 

Summary  

WOCCU is seeking a multi-year master services agreement to provide HR Compensation and Benefits services on as-needed basis to develop local compensation plan philosophy and implementing strategy. As per the applicable labor laws, with an initial focus on Kenya, Guatemala, and Senegal. 

Scope of Work (SOW)  

The selected consultancy firm will work with WOCCU HR Director and International Projects team to assess its goals and recommend appropriate methodologies for local compensation plan compensation and salary scale design for three countries Kenya, Guatemala, Senegal, and we may require additional countries services on an as needed basis for new business development opportunities and future projects.  

HR Compensation and Benefits Survey services anticipated in areas to include but are not limited to:  

Recommend Local Compensation plan policy, guidelines, and procedures for administration, including how the plan can be adjusted for the cost of living and how employees advance through salary ranges.   

Provide a comprehensive, valid, and reliable job analysis/evaluation of job class to form grade structure. The job evaluations ensure the pay structures have internal and external equity, relative worth (equal pay for equal work), and are inherently non-discriminatory. The evaluation method should seek to systematically analyze the duties, responsibilities, specifications, and content of each job.  

Support development of local compensation plan, salary scale design, benefits, allowances as per applicable local labor laws. Develop a local compensation strategy with a competitive position and present benchmarking findings in the local market to comparable employees within the same geographic area and donor funded projects.   

Develop recommendations for compensation increases tied to performance and future salary, benefits, mobility, and other allowances to develop total compensation as per applicable country labor laws.   

Provide training, tools, resources, and documentation for the WOCCU Staff to independently maintain the system post-implementation. Develop a compensation strategy with a competitive position in the local market to comparable employers within the same geographic area and industry.  

Deliverables 

HR Compensation and Benefits services to develop local compensation plans which includes salary scale design, benefits, allowances for Guatemala, Kenya and Senegal as per local applicable laws. 

Period of Performance 

The services agreement will be eligible for up to 12 months, with potential for annual renewal.  

Qualifications 

Interested firms should be able to express the following through their proposal: 

  • Past Experience with USAID Implementing Partners, multi-year donor-funded projects in Guatemala, Kenya and Burkina Faso.  
  • Experience in developing local compensation plan for INGOs donor funded projects funded, especially USAID. 
  • Minimum 10 years of experience in HR compensation and benefits services.  
  • List the countries where you have ability to analyze and advise on HR compensation and benefits as per applicable country local labor laws. 

Selection Criteria 

This solicitation is open to established firms or agencies. All bidders should anticipate providing proof of capacity for this scope of work – an ability to provide quality sample work products to meet the scope of work technical requirements.  

Submission Requirements 

Qualified firms or agencies must submit the following information in English. Only applications addressing all SOW requirements and qualifications will be considered complete for review: 

  • Summary detailing relevant work experience and portfolio of clients served. 
  • Proposal with as per applicable country cost and relevant add on services. WOCCU will assume that the cost of materials is included within the proposed rate.  
  • List the countries where you have ability to analyze and advise on HR compensation and benefits as per applicable country local labor laws. 
  • Business registration and/or list of credential memberships with INGOs. 

Should an application be selected for consideration, WOCCU will request contact information for 2-3 references. 

Submission Instructions 

Application materials should be submitted via email with the subject line “HR Compensation and Benefits Services” to consult@woccu.org. Bidders must include all relevant materials within your proposal. Failure to do so may result in the disqualification of your proposal. Should you have any questions, please feel free to contact consult@woccu.org.  

Deadline to Submit Application: May 7th, 2024, 5:00 P.M, Eastern Standard Time (EST) 

Geographic Code All goods and services offered in response to this RFP or supplied under any resulting award must meet USAID Geographic Code 937 in accordance with the United States Code of Federal Regulations (CFR), 22CFR 228.  

Disclaimer 

This bid solicitation in no way obligates World Council of Credit Unions to award a contract, nor does it commit World Council of Credit Unions to pay any costs incurred in the preparation and submission of the application. The World Council of Credit Unions reserves the right to vary any part of this bid solicitation at the time of award if it becomes necessary. The World Council of Credit Unions may cancel this solicitation or may reject any and all responses received. The issuance of this solicitation does not constitute an award commitment by the World Council of Credit Unions.